The Purpose Of This Privacy Policy
Noovox (the "Company", "we", "our", as applicable) is committed to protecting the privacy of our users' information. This Privacy Policy explains how we collect, process, store, and safeguard your personal data, in accordance with applicable data protection laws and regulations, including the General Data Protection Regulation 2016/679, and the UK General Data Protection Regulation (collectively, the "GDPR"), and your rights regarding your personal data.
The term "you" (and "your", as applicable) refers to you, the individual user of the Service. The "Service" refers to any service we provide through our proprietary website, web-based or mobile applications, or any other digital assets.
The term 'personal data' refers to information that relates to you as an identified or identifiable individual.
We collect and process personal data about you with your consent, in order to meet our contractual obligations to others, comply with our obligations under applicable law, protect and exercise our legal rights, where necessary to operate, maintain optimize and improve the Service, carry out our business operations, protect the security of our systems and the privacy of our customers, and otherwise protect or further our legitimate interests.
Where we process your personal data based on our legitimate interest, we will only do so where the processing is relevant, adequate and limited to the minimum required in order to achieve the purpose for which the information is collected.
Certain goods or services, which you may access or purchase via the Service, are provided by our third-party partners, and protection of your information relating to such services will be governed by the privacy policy of such third parties.
To better protect your privacy, we advise you to carefully read this privacy policy before accessing, browsing or using the Service. Please note that by accessing, browsing or using the Service, you represent that you have read this privacy policy, understand it and agree to its terms.
What Personal Data Do We Collect and Why?
Information You Provide
We collect personal data that you voluntarily provide to us when you create your user account for the Service, while you access and use the Services or interact or correspond with us. This may include, for example, your name, home and billing address, email, phone number, user name and passwords, security questions plus answers, financial information (such as credit card or bank account number), free text notes, purchase history, additional personal information which may be required in order to authenticate or identify you or the information you provide us with, etc.
Once you create a user account, your personal data will be stored in your account and you may edit and manage it through your account settings. You can close your account at any time by sending us an email to privacy@noovox.com. However, we may retain in our files some information associated with your account for purposes of backups, fraud prevention, dispute resolution, investigations, and compliance with legal requirements.
Automatically-Collected Data
When you access or use the Service, we automatically collect information about your visit, which may include:
- Log information about your use of the Service, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to the Service.
- Information about the computer or mobile device you use to access the Service, including unique device identifiers and mobile network information.
- When you use the Service on a mobile phone or other portable device, we may collect information concerning your location. We collect location information only when the privacy settings on your portable device allow sharing of such location information. You can change the privacy settings on your device to disable the location services at any time.
Your Rights Regarding Your Personal Data
In accordance with applicable laws and GDPR regulations, you have the following rights regarding your personal data:
- Right of access: You have the right to request details about the personal data we hold about you.
- Right to rectification: If your personal data is incorrect or incomplete, you can request to have it corrected.
- Right to erasure: You may request the deletion of your personal data in certain circumstances.
- Right to restrict processing: You can request to restrict the processing of your personal data if you contest its accuracy or object to its use.
- Right to data portability: You can request your personal data in a structured, commonly used, and machine-readable format and transfer it to another service provider.
- Right to object: You can object to the processing of your personal data if it's based on legitimate interests, or if it's being processed for direct marketing.
What Do We Do with Personal Data?
We use personal data for the following purposes:
- In general, providing, operating, maintaining, supporting, hosting, enhancing and improving the Service and your user experience.
- Provide you with services and products and otherwise facilitate the transactions you engage with us.
- Communicating with you through emails or other means of electronic communications, in connection with your use of the Service including to provide customer service, notices relating to security or privacy issues, promotional emails etc.
- Tracking, measuring and analysing your use of the Service for the purpose of improving the service and personalizing and customizing your user experience.
- Complying with legal obligations, court orders or other legal process and instructions of competent authorities.
- Exercising or protecting our rights in contract or by law (including in any dispute resolution process) or the rights of our users or business partners, including enforcing our terms of use and preventing or protecting against any illegal or authorized activities.
We do not use the information you provide to make any automated decisions that might affect you.
Security
We maintain data security procedures and systems that are designed to ensure the integrity and confidentiality of your personal data. However, you acknowledge that transmission or storage of data over the Internet is not guaranteed to be 100% secure. Accordingly, we cannot and do not guarantee absolute security of your personal data.
Changes to This Policy
We reserve the right to change this privacy policy from time to time. When we do, we will also revise the "last updated" date at the bottom of this page. If we make significant changes, we will notify you upon your next access to the Service or by other means. Your continued use of the Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Contact Us
You can contact us at privacy@noovox.com